INSIDE
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COUGAR AUTOMATION - Enlightened management gets results
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PLUS..
Co-creation
Employee motivation
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Book review
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Tattoo You : Super Loyalty
In an adapted extract from their new book, Seven Secrets of Inspired Leaders, Phil Dourado and Phil Blackburn examine how Harley Davidson creates 'super loyalty'.
Ask a Harley-Davidson senior executive what they sell and you'll get the answer. And it's not motorbikes.
Click here to view whole article (pdf format)
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