INSIDE
THIS EDITION..
COUGAR AUTOMATION - Enlightened management gets results
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PLUS..
Co-creation
Employee motivation
Conferences
Latest Thinking
Book review
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Ramsay Rocks
...and other suprises from the European Conference on Customer Management, 2005.
Phil Dourado encountered a few suprises at this spring's European Conference on Customer Managment, organised by eCSW.com. He shared a few of them with Stakeholder Magazine.
Click here to view whole article (pdf format)
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