INSIDE
THIS EDITION..
Emotional Experience
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PLUS..
ECMW - European Customer Management World Conference
Employee Engagement
Using NLP to improve customer satisfaction
The Voice of the Customer
Fast Guide - Treating Customers Fairly
UKCSI Wave 3 Results
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Sublimal messages and subtle cues
In this article Stakeholder examines the latest thinking with regard to Subliminal advertising
Does subliminal advertising in business work or not? This article covers topics incuding priming and brand preference and the customer experience.
Click here to view the whole article (pdf format)
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