INSIDE
THIS EDITION..
COUGAR AUTOMATION - Enlightened management gets results
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PLUS..
Co-creation
Employee motivation
Conferences
Latest Thinking
Book review
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Book Review
Problem Solved - Michael Johnson
Problem solved is divided up into 18 common problems faced by companies trying to communicate with customers. All in all Problem Solved is a more thoughtful book than its problem/solution gimmick might lead you to believe.
Click here to view the whole article (pdf format)
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