INSIDE
THIS EDITION..
Customer Emotions
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PLUS..
RAC Case Study
Doing best what matters most
Leaders In London Conference
Consistency in service delivery
UKCSI Wave 2 Results
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Welcome
Stakeholder Satisfaction is the magazine for people who want their organisation to deliver results to employees, customers and any other stakeholders as part of a coherent strategy to create value for shareholders.
We publish serious articles designed to inform, stimulate, debate and sometimes to provoke. We aim to be through leaders in the field of managing relationships with all stakeholder groups.
The International Leadership Summit
LEADERS IN LONDON 2008
Main Conference - 0304 Dec 2008, Central Hall, Westminster, London
Dan Pink Masterclass - 02 Dec 2008, Daniel Goleman Masterclass 05 Dec 2008,
One Whitehall Place, London
SAVE £200, courtesy of Stakeholder Magazine, Just quote: KN2183STKWB to claim.
19 Leadership Experts. All In 1 Place. At 1 Time for you to learn from including:
JACK WELCH
GARY HAMEL
RUDY GIULIANI
MUHAMMAD YUNUS
DANIEL GOLEMAN
CARLY FIORINA
GARRY KASPAROV
DANIEL PINK
RICHARD REED
PHILIP KOTLER
MARK PENN
LUKE JOHNSON
BILL GEORGE
CAPTAIN D. MICHAEL ABRASHOFF
VIJAY GOVINDARAJAN
RON DENNIS
CHARLIE MAYFIELD
ANDY COSSLETT
Chairman: RENΙ CARAYOL
Confirmed Programme available now and to book visit:
http://www.leadersinlondon.com/stakeoffer
Please quote: KN2183STKWB
If you would like to submit an article to Stakeholder Satisfaction please email the editor, Charlotte Ratcliffe at info@stakeholdermagazine.com with details and your contact details.
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